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Noticeboard

PRACTICE RELOCATION

The surgery will be relocating during the week commencing Monday 18th February 2019 with the aim to be fully operational in our new premises by Monday 25th February.  We will be open as usual during this week at High Street apart from Saturday 24th and Sunday 25th February.  New contact details are:

HALCYON MEDICAL

UNIT 8
24 MARTINEAU PLACE
BIRMINGHAM
B2 4UH
Tel: 0121 203 9999

PATIENT PARTICIPATION EVENT

MONDAY 21st JANUARY 2019 - 17.00 - 18.30

We would like to invite patients registered with Halcyon Medical to attend an evening meeting at the Surgery on:

Monday 21st January 2019 - 17.00 - 18.30

The meeting will focus on our proposed relocation, with a Q&A session hosted by Dr Nye, and also feedback from our recent inspection from the Care Quality Commission.

Spaces for the event are limited, so if you would like to attend please email the Practice Manager: Angela Hegan, ahegan@nhs.netor telephone 0121 411 0363

Alternative services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Practice Survey Reporting

GP Patient Survey 2018 Practice Overview

GP Patient Survey 2018 Patient Experiences

To see a full Breakdown on how we did during the 2018 National GP Patient Survey click the following Link Halcyon Medical GP Patient Survey 2018



 
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