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Noticeboard

EASTER OPENING HOURS 2019 

  • Thursday 18th April                       08.00 – 18.30
  • Good Friday 19th April                 CLOSED
  • Saturday 20th April                       CLOSED
  • Easter Sunday 21st April              CLOSED
  • Easter Monday 22nd April           CLOSED
  • Tuesday 23rd April                         08.00 – 18.30

Additional information

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Sunday: 09.00 – 12:00 (9am till 12pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book an appointment with the Improved Access Scheme, please call the Surgery number 0121 411 0363 where you will be either put through to your Practice Hub or given details of how to contact Broadway Health Centre.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 411 0363 & YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE.

Alternative services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed:

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number  0121 411 0363 and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Welcome to Halcyon Medical Centre's virtual Patient Participation Group!  

The vPPG 'Rules of Engagement' are as follows: 

  • Complaints will not be addressed from these pages.  If you have a complaint, please select the Complaints option from the menu at the right.
  • You must be a registered patient of Halcyon Medical Centre to post on this site.  If you would like to register, please use the 'New Patients' option from the menu on the left.
  • By sending your comments, you agree to be contacted by the surgery and to allow your comments to be posted (see 'FAQs' tab).
  • The purpose of the virtual group is to hear from our patients and to share conversations on topics of interest.  Your views and suggestions will help to inform future service improvements for all patients. 
  • Comments sent to us by email via the 'Contact Us' tab may be posted on the 'Conversations' page as space permits and at the discretion of the Practice Manager.  (Your name and email address will not be shown). 
  • Posts may occasionally be shortened or reworded for space and/or usage of 'Plain English'; but we will do our best not to change the essence of what has been said.
  • Honesty is welcome, but we ask that your tone and language remain courteous and respectful at all times.
 
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