Noticeboard

Tuesday 23rd January 2024

Please be aware that the surgery will be closed between 12.00 and 15.00 on Tuesday 23rd January for Staff training. all calls during this time will be forwarded to BADGER (Birmingham and District General Practitioner Emergency Rooms). For all non-urgent enquiries please call before 12.00 or after 15.00.

THE SURGERY REMAINS OPEN MONDAY - FRIDAY 08.00 - 18.30, FOR BOOKED TELEPHONE/VIDEO CONSULTATIONS/FACE-TO-FACE CONSULTATIONS. THERE ARE SOME LIMITED APPOINTMENTS (TELEPHONE/VIDEO CONSULTATIONS ) AVAILABLE BETWEEN 18.30 - 20.00 WHICH NEED TO BE BOOKED BY THE SURGERY.

Alternative services:

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book please call the Surgery, Tel. No. 0121 203 9999.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Latest GP data shows increase in appointments

Thousands more GP appointments are available in the Black Country and West Birmingham today than before the pandemic, new data has revealed.

 The latest figures for GP access show that 570,191 appointments were booked during August 2021, up from 547,384 in August 2019. Of these, 57% were carried out face-to-face and 49% took place on the same day they were requested (up from 41% in 2019).

 The additional appointments are the result of an increase in digital consultations, which is part of the NHS’s long-term strategy for primary care but was accelerated during the pandemic so GPs and their clinical teams could continue to see patients safely.

 The new statistics have also revealed that DNAs – where a patient fails to attend an appointment but does not cancel so it can be rebooked by the practice – are down, from 7% of all appointments in 2019 to 5% today.

However, this means there are still more than 25,000 GP appointments being missed in the Black Country and West Birmingham each month, so people are being urged to contact their practice if they cannot attend, and the slot can then be offered to someone else who needs it.

 While digital and telephone consultations now make up more than 40% of patient contacts, GPs will always examine a patient in person if medically necessary, while face-to-face appointments are still available for anyone unable to use technology. All patients have the right to request a face-toface appointment, although this may not be the fastest way to be seen as priority must be given to the most vulnerable.

New arrangements introduced from January 2015 give people greater choice when choosing a GP Practice. Patients may approach any GP Practice, even if they live outside the Practice area, to see if they will be accepted on to the patient list.

GP practices have always had the ability to accept patients who live outside their practice area. Regardless of distance from the Practice, the Practice would still provide a home visit if clinically necessary.

The new arrangements mean GP Practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.

Out of area registration (with or without home visits) is voluntary for GP Practices meaning patients may be refused because they live out of area.

Because of the greater distance to your home, the Practice is under no obligation to offer you a home visit. If you are not well enough to come to the Practice yourself then other arrangements will be made.

If your application is considered the Practice will only register you without home visits if it is clinically appropriate and practical in your individual case. To do this we may:

  • Ask you or the practice you are currently registered with questions about your health to help decide whether to register you in this way
  • Ask you questions about why it is practical for you to attend this practice (for example, how many days during the week you would normally be able to attend)

If accepted, you will attend the Practice and receive the full range of services provided as normal at the surgery. However you must be aware that registering with a Practice further away from home will affect decisions about access to domicilary community health services, such as District Nursing, Health Visiting and Community Midwifery. If you have an urgent care need and the surgery cannot help you at home we will ask you to call NHS 111 and they will put you in touch with a local service (this may be a face to face appointment with a local healthcare professional or a home visit where necessary).

We may decide that it is not in your best interests or practical for you to be registered in this way. In these circumstances we will advise you to seek to register (or remain registered) with a more local Practice.

If accepted, should your health needs change we may review your registration to see if it would be more appropriate for you to be registered with a GP Practice closer to your home.

The Practice will make a decision about your registration as soon as reasonably practical and inform you in writing of our decision to either offer or refuse your registration.

This new arrangement only applies to GP Practices and patients who live in England. For further information visit the NHS Choices website (www.nhs.uk)

Out of Area Registration Form.docx

GMS1 OOA.docx

Adult Registration Form OOA .docx

Patient Choice out of area registration patient information leaflet

 

 
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