The Practice is aware that some patients are experiencing issues when trying to contact by telephone. May we apologise for the inconvenience this is causing. We have brought this to the attention of our system supplier and they are working to establish the cause. In the meantime, if you have experienced difficulties in contacting the Practice it would be helpful if you could email firstname.lastname@example.org giving your contact number and the times at which you experienced difficulty in contacting the Practice and your permission for these details to be passed to our system supplier. Please be assured that only the telephone number and times called will be given to the system supplier, no other personal details will be shared.
Tuesday 12th January 2015 - The Practice will be closed between 13.00 - 14.00 on Tuesday 12th January for essential staff training. The Practice will re-open at 14.00. We apologise for any inconveniece this may cause.
When the practice is closed:
If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number 0121 411 0363 and follow the instructions. If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999.
Walk in Centre, lower ground floor Boots the Chemist, High Street Birmingham. Christmas opening hours: Christmas Eve (24.12.15) - 08.00-17.00, Christmas Day (25.12.15) - CLOSED, Boxing Day (26.12.15) - 10.00-17.00, Sunday 27.12.15 - 11.00-15.00, Monday 28.12.15 - 10.00-17.00.
On-line Patient Access
When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.
Patient Access will allow you to:
- Book appointments on-line.
- View and request medication.
- View test results and letters.
- View summary or subset of your full medical record.
Halcyon Medical Opening Hours
Monday 08.30 - 19.00
Tuesday 08.30 - 18.00
Wednesday 08.30 - 18.00
Thursday 08.30 - 19.00
Friday 08.30 - 18.00
Saturday 10.00 - 14.00
Sunday 11.00 - 14.00
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
When the practice is closed:
If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number 0121 411 0363 and follow the instructions. If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999
Where to go for other local services:
Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.
NHS 111: Call 111 for confidential healthcare advice 24 hours a day.
Urgent Care Centre: The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.
Accident & Emergency Departments: HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS. The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.