Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed

If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number and follow the instructions.  If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999

-If you leave the surgery before your appointment please let reception know.  

NEW ARRANGEMENT FOR BOOKING WEEKEND APPOINTMENTS.

From January 2012, patients will now be able to prebook Doctor appointments at the weekend.  Some limited appointments will also be made available for the Nurse. 

PROBLEMS WITH SURGERY TELEPHONE NUMBER 0345 245 0780

If you are experiencing any issues with contacting the Health Centre, please email the Practice Manager at halcyonmedical@nhs.net.

Please note that the Health Centre will be closed at 18.00 on Thursday 26th January to allow for essential staff training.  The Health Centre will re-open on Friday 27th January at 08.30 am..

Registration
Non-English Speakers
When & Why?

New Patient Registration

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records.You will also be asked to provide 2 separate forms of Identification:

  • Photo Identification (Drivers License or Passport)
  • Proof of Address (eg. Utilities Bill)
Aston University Students & University College Birmingham Students ONLY need valid Student ID card


Registration forms are available from our Reception Team, or to save time before arriving you may print out and complete the forms and hand them into reception when you arrive.

There are 3 forms in total although two of them have been attached together, please click on the links below to download each form. When you print these please print with scaling set to NONE.



At the time of registering you will be invited to attend for a basic health assessment carried out by a Practice Nurse or Healthcare Assistant. The purpose of this is to give the practice some background information on your current health before your complete medical record is received from your previous GP.


 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website