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Noticeboard

Saturday 21st September & Sunday 22nd September 2019 - Surgery opening hours

  • Saturday 21st September - 11.30 - 13.30 (Please note there will be no Nurse or HCA appointments available during this time.)

  • Sunday 22nd September - 11.00 - 14.00 

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & CHOOSE OPTION 2 & YOU  WILL BE TRANSFERRED TO OUR OUT OF HOURS PROVIDER.

HALCYON MEDICAL RELOCATION APRIL 2019

The Practice has now moved to our new premises located at Unit 8, 24 Martineau Place, Birmingham City Centre, B2 4UH.

FROM MONDAY 29TH APRIL OUR NEW TELEPHONE NUMBER WILL BE 0121 203 9999.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE.

Alternative services:

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Sunday: 09.00 – 12:00 (9am till 12pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book an appointment with the Improved Access Scheme, please call the Surgery number 0121 411 0363 where you will be either put through to your Practice Hub or given details of how to contact Broadway Health Centre.

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

Access to Records

DATA PROTECTION & ACCESS TO HEALTH RECORDS ACTS 

We fully abide by the rules laid down in these acts and only those persons who have right to see your records will be able to see them.

This practice adheres to all standards of confidentiality. All health professionals, administrative and ancillary staff- including receptionists, secretaries, practice manager, cleaners and maintenance staff who are bound by contracts of employment to maintain confidentiality. They must not reveal, to anybody outside the practice, personal information they learn in the course of their work, or due to their presence in the surgery, without the patient’s consent. Nor will they discuss with colleagues any aspect of a patient’s attendance at the surgery in a way that might allow identification of the patient unless to do so is necessary for the patient’s care.

Who has access to patient information

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care. We have a fully computerised medical record system which means information about your healthcare is held on a secure server. You have the right to know what information we hold about you. Please ask the receptionist if you wish to see or obtain a copy of your record. If you are referred to a hospital specialist you are also welcome to request a copy of the referral letter. 

Online access to your medical records.

You can also now view a summary of your medical records using our clinical provider's website. You will need to register for this in person at the surgery with proof of ID, preferably a photo ID eg Passport / Driving license etc.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

Online ordering of your repeat prescriptions.

Once you have registered for online access as above, you can also order your repeat prescriptions using our clinical provider's website.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

Online appointment booking.

Once you have registered for online access as above, you can also make appointments using our clinical provider's website.

Please follow the link:  https://patient.emisaccess.co.uk/Account/Login 

 

 


Last modified: 10/13/14


 
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