Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
When the practice is closed
If you need urgent help or advice there is always a doctor on-call. Telephone the Surgery number and follow the instructions. If there is a problem with the Surgery number when the practice is closed please call Badger, our Out of Hours Provider, direct on 0300 555 9999
-If you leave the surgery before your appointment please let reception know.
NEW ARRANGEMENT FOR BOOKING WEEKEND APPOINTMENTS.
From January 2012, patients will now be able to prebook Doctor appointments at the weekend. Some limited appointments will also be made available for the Nurse.
PROBLEMS WITH SURGERY TELEPHONE NUMBER 0345 245 0780
If you are experiencing any issues with contacting the Health Centre, please email the Practice Manager at halcyonmedical@nhs.net.
Bank Holiday Weekend May 2012
Please note that the Health Centre will be closed on Saturday 5th May, Sunday 6th May and Bank Holiday Monday 7th May.
If you are a registered patient and require urgent medical assistance when the Health Centre is closed, please call 0345 245 0780 and you will be transferred to the Out of Hours Service, BADGER Ltd. If you experience any problems with the 0345 telephone number please call BADGER direct on 0300 555 9999.
The Health Centre will reopen on Tuesday 8th May at 08.30.
Where to go for other local services
Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.
NHS Direct: Call 0845 4647 for confidential healthcare advice 24 hours a day.
Urgent Care Centre: The nearest Urgent Care Centre is Summerfield Urgent Care Centre, Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.
Accident & Emergency Departments: HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS. The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.