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The following table shows the 7 conditions pharmacists can manage across various age ranges.
| Clinical pathway | Age range |
| Acute otitis media* | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
Umbrella Health provide free, accessible and confidential sexual health services in Birmingham and Solihull, including all types of contraception, and STI testing and treatment.
This service is non-judgmental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first.
Umbrella services are delivered by University Hospitals Birmingham NHS Foundation Trust in partnership with other organisations and providers across the region.
Please click on the link to access this servcice:
Providing free mental health services for Birmingham, Solihull and beyond.
Free therapy sessions for anxiety and depression, easy self-referral through chatbot (please visit the website and click on the link)
https://livingwellconsortium.com/
The Birmingham Mind helpline provides advice, information and signposting to people with mental health issues, carers, professionals and the general public.
This service provides comprehensive treatment that empowers patients to improve their musculoskeletal health and encourage return to function, work or sport.
For more information please click on the link below
Check your symptoms for advice and help with being directed to the correct service.
Primary Eyecare Services offers a range of specialist NHS eye care services, delivered by accredited optometrists, with appointments at locations and times convenient for you.
Service availability is dependent on which services each NHS region has commissioned in their local area.
IHI NHS eye screening patient portal leaflet V2 Birmingham.pdf
You can now book or re-arrange your screening appointments (if they are due), update your contact information, and view your screening results and images all online this can also be found on the The NHS App
Route2Wellbeing Birmingham & Solihull is an exciting new initiative which places information about local community-based services at the fingertips of health professionals, other local support agencies and the general public.
https://r2wbirmingham.info/home
Birmingham Connect to Support helping you live better in Birmingham, online information and advice guide, community directory and marketplace for citizens of Birmingham
https://birmingham.connecttosupport.org/
Carers Trust works to transform the lives of unpaid carers. It partners with its network of local carer organisations to provide funding and support, deliver innovative and evidence-based programmes and raise awareness and influence policy.
Carers Trust’s vision is that unpaid carers are heard and valued, with access to support, advice and resources to enable them to live fulfilled lives.
Sometimes, the answer to improving an individual’s health or wellbeing lies not in a medical prescription, but in ensuring they have company, interests and changes of scene to make them feel connected, motivated and purposeful. Or, perhaps, more exercise is needed to keep their body strong and their mind stimulated. Even if people are aware of this, they don’t always know where to start – and that’s where social prescribing comes in.
https://www.healthexchange.org.uk/services/social-prescribing/
To book an appointment with the Social Prescriber, please contact the surgery thank you.
To make an appointment please use The NHS App if you are unable to do this please contact us on 0121 203 9999.
Halcyon Medical is a teaching practice and students may be present during consultations. If you prefer not to have students involved, you are welcome to decline their presence.
If you have seen your GP and they have referred you to see a specialist please view our Patient Referral Leaflet to find out what to do/expect next. If you still have any questions please call us on 0121 203 9999 or e-mail halcyonmedical@nhs.net.
As a practice, we want to make it easier to access the right services with the right person, in the right place and at the right time so we are extending the number of appointment slots available.
You can now get appointments with a healthcare professional in the evening and at the weekend.
When are the extra appointments?
How do I make an appointment?
Book online or ring the practice on 0121 203 9999.
Please tell us:
Home visits are for those patients who are too ill to attend surgery and only when absolutely necessary.
Doctors are restricted with the examination/investigations they can carry out in the home.
If you feel you need a home visit please telephone as early in the day as possible. It helps us to judge the urgency of the call if you describe the symptoms, so do expect to be asked.
Please cancel any appointment that you cannot attend, otherwise you deprive another patient from getting an appointment.
If you need help when we are closed use NHS 111 online or call 111.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please inform the receptionist when arranging such appointments.
Halcyon Medical will have present in the practice clinical and non-clinical personnel (medical students, student nurses, doctors, paramedics, work experience students) who we refer to as 'observers'.
As part of their professional development and learning, they need to witness clinical consultations. Our observers are completing an important phase of their training and your support will help them achieve their learning objectives.
You will be told if your clinician has an observer present and asked if you are happy for them to remain during the consultation.
Don't worry; if you are not happy, they will leave before your clinician begins the consultation as we want you to feel as comfortable as possible during the consultation.
Teaching and Training
Postgraduate doctors in training
Halcyon Medical is a teaching practice and we are involved in the teaching and mentoring of postgraduate doctors in training (junior Dr's). These are trained and fully qualified doctors who have experience in hospitals and now wish to become GPs.
These registrars undertake all aspects of being a GP (consultations, house visits etc), and are under the supervision of one of the doctors in the practice during their time at the practice.
Medical Students
The surgery is a recognised training practice and is involved with teaching medical students linked to Birmingham University and Aston university
Therefore on occasions students may be present or involved during some of the consultations. This will only occur if the patient has consented for the students to be present, and all consultation details will remain in confidence.
Should you wish for students not to be present during your consultation, then this will not affect your care or consultation with the doctor in any way.
In addition to attending consultations, the students also sometimes need to talk to patients with certain illnesses to aid them in their training. Should you be interested in helping them, then please let reception know.
