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Noticeboard

 

Saturday 17th August

Please note the following opening hours for Saturday 17th August 2019:

  • Saturday 17th August - Surgery open 12.00 - 14.00.  Please note there will be no Nurse or HCA appointments available during this time

WE APOLOGISE FOR ANY INCONVIENCE THIS MAY CAUSE.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & CHOOSE OPTION 2 & YOU  WILL BE TRANSFERRED TO OUR OUT OF HOURS PROVIDER.

HALCYON MEDICAL RELOCATION APRIL 2019

The Practice has now moved to our new premises located at Unit 8, 24 Martineau Place, Birmingham City Centre, B2 4UH.

FROM MONDAY 29TH APRIL OUR NEW TELEPHONE NUMBER WILL BE 0121 203 9999.

What to do when we are closed

IF YOU ARE A REGISTERED PATIENT AND REQUIRE MEDICAL ASSISTANCE WHEN THE HEALTH CENTRE IS CLOSED PLEASE TELEPHONE 0121 203 9999 & YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE.

Alternative services:

Improved Access Scheme Urban Health Primary Care Network is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices. As Halcyon Medical is a member of Urban Health, patients will be able to book to see a GP for the following extended hours: Monday to Friday: 18:30 – 20:00 (6:30pm till 8pm) Saturday: 09:00 – 13:00 (9am till 1pm) Sunday: 09.00 – 12:00 (9am till 12pm) Your local Hub is Broadway Health Centre Group Practice, Cope Street, Ladywood, Birmingham, B18 7BA.  To book an appointment with the Improved Access Scheme, please call the Surgery number 0121 411 0363 where you will be either put through to your Practice Hub or given details of how to contact Broadway Health Centre.

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0121 389 1100.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801. 

On-line Patient Access

When registering you may also want to set up a Patient Access account. Reception will print a form containing your registration details and instructions on how to set up your account.

Patient Access will allow you to:

  • Book appointments on-line.
  • View and request medication.
  • View test results and letters.
  • View summary or subset of your full medical record.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Where to go for other local services:

Birmingham NHS Walk-in Centre, lower ground floor, Boots the Chemist, 67-69 High Street, Birmingham, B4 7TA, tel. 0121 255 4500.

NHS 111:  Call 111 for confidential healthcare advice 24 hours a day. 

Urgent Care Centre:  The nearest Urgent Care Centre is Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, B18 7AL, tel. 0345 245 0769.

Accident & Emergency Departments:  HOSPITAL A&E DEPARTMENTS ARE FOR SERIOUS ACCIDENTS AND EMERGENCIES NOT MINOR INJURIES OR HEALTH PROBLEMS.  The nearest hospital is City Hospital, Dudley Road, Winson Green, Birmingham, B18 7QH, tel. 0121 554 3801.

 

  • You must see a doctor at the surgery the first time you need regular medication after you have registered.
  • Patients on regular medication will require prescriptions and, for a safer and speedier service, repeat prescriptions are computerized 
  • Your doctor will have entered onto the computer what medication you are taking, and each time a new prescription is written by the computer a new request form is also generated for you to make your next request
  • You can also order your repeat prescription by following the link on the webpage to the online request form. You will need to carry out the simple, one-off registration first.

Information for Patients Under Hospital Care

Prescriptions

If the specialist prescribes a new medication or changes one that you are on, they should provide you with the first prescription. This may be on a white prescription that can be used in the hospital pharmacy or on a green one that you can take to your normal pharmacy.

Upon notification from the specialist your surgery may automatically add the medication change to your repeat list on the computer. You will then be able to order re-supply without an appointment. However you must telephone your surgery to confirm this or use on-line services if you have registered for them.

 

NOT ALL MEDICATIONS PRESCRIBED BY A SPECIALIST ARE SUITABLE FOR BEING PRESCRIBED BY YOUR GP SURGERY.

If you are uncertain what changes the specialist is making please ask them to explain it to you at your next appointment. It saves you having to see your GP to discuss something he or she may only know of from a short letter of explanation.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website